We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Sonna may collect and use Users personal information for the following purposes:
• – To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
• – To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• – To improve our Site
We may use feedback you provide to improve our products and services.
• – To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• – To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
• – To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
SONNA USA recognizes the importance of information privacy. We believe that privacy is more than an issue of compliance – it is one of trust. We strive to manage your personal information in accordance with our basic belief of respect for the individual. This policy describes:
You may opt-out of future mailings at any time by sending us an email to Sales@sonna.com with your request.
Our Pledge of Accountability
SONNA USA expects our associates to manage your personal information properly and maintain your trust. We are accountable for complying with this policy and take reason able and timely steps to ensure compliance.
Information we Collect
We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We do this by using lawful and fair methods. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Information You Give Us
We collect personal information from you in a variety of ways when you interact with SONNA USA, by phone, in store or online. Some examples are when you:
Personal information is information that identifies you specifically. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card numbers. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients
This document was last updated on January 25, 2018.